Workflow

Quote-to-Order

Quote request. Faster quote turnaround. with agents, systems, and approvals wired into one flow.

CPQCRMERP
End-to-end flow

How Quote-to-Order actually runs

Three deployment patterns, two demo businesses. fully populated Trigger → Context → Controller → Agent → Action → Approval → Dashboard.

Variant
Agent-only

Fully autonomous quote-to-order. agent runs end-to-end inside policy. Humans see the dashboard, not the work.

Demo business
Northwind SaaS
B2B SaaS · Series B vertical SaaS, 400 customers, PLG + sales-led.
Outcome
Quote turnaround 2d → 22min, win rate +14%
TriggerQuote request arrives in cpq at Nort…ContextController pulls live context from C…ControllerQuote Agent classifies the case, pic…AgentSpecialist agents (Quote Agent, Pric…ActionAgent assembles the configuration, p…ApprovalSkipped (in policy)DashboardOperators at Northwind SaaS watch a …
Trigger → Context → Controller → Agent → Action → Approval → Dashboard
  • Trigger

    Quote request arrives in cpq at Northwind SaaS.

  • Context

    Controller pulls live context from CPQ + CRM. customer record, history, entitlements, balances, and current SLA state.

  • Controller

    Quote Agent classifies the case, picks the right play from the policy library, and dispatches the work.

  • Agent

    Specialist agents (Quote Agent, Pricing Agent, Approval Agent) execute in parallel. extracting fields, calling APIs, drafting responses, and writing back to cpq.

  • Action

    Agent assembles the configuration, prices it, sends the quote, and converts to an order on acceptance.

  • Approval

    Anything over the discount threshold pauses with a one-click approval card to the named human owner. everything else ships autonomously.

  • Dashboard

    Operators at Northwind SaaS watch a live board: volume, cycle time, exception rate, value captured, and per-agent confidence. drillable to the underlying ledger.

What's wired in

Systems, agents & approvals

Specialist agents
  • Quote Agent
  • Pricing Agent
  • Approval Agent
  • Order Agent
Systems wired in
  • CPQ
  • CRM
  • ERP
Human-in-the-loop approvals
  • Discount
  • Custom terms
Value captured

What Quote-to-Order returns to the business

Outcome 1
Faster quote turnaround
Outcome 2
Higher conversion

Run Quote-to-Order as an agent, not as a backlog.

We map the trigger, wire the systems, ship the agents, and put the dashboard on your wall. in four weeks.