Managed service

We run the agents. You run the business.

Managed AgentOps designs, deploys, monitors, tunes, and improves your digital workforce against the Value Scorecard every month.

Featured visualization · Executive Dashboard

What Managed AgentOps looks like every morning

A live SaaS-style dashboard for ROI, agent health, approvals, and governance posture.

NovaWave Telecom·West Africa·310 staff·18,000 support/service interactions/mo·$24M revenue
AgentOps control · live· · synced
Tickets triaged (mo)
14,280
+11%
First response time
4m
11h → 4m
Upgrade revenue / mo
$58k
+$58k
Billing recovery / mo
$41k
+$41k
Escalation backlog
−46%
−46%
Labor capacity saved
380h
+12%
Digital worker util.
87%
+5pp
Human approval queue
12 open
stable
Deployed agents · live
6 / 6 healthy
Nia · Customer Support
working
Theo · Billing Reminder
working
Jalen · Upgrade Opportunity
working
Mira · Complaint Routing
routing
Ayo · Network Outage Update
approval
Atlas · Executive Summary
working
Activity log
  • Nia resolved support ticket #84,221
  • Theo recovered $1,240 on overdue plan
  • Jalen flagged 9 upgrade opportunities
  • Mira escalated 1 sensitive case to human
  • Ayo posted outage update to 18,400 users
  • Atlas synced executive brief
Human-escalated cases
147
Compliance alerts flagged
23
Audit trail coverage
100%
Anomaly · billing reminder workflow recovered $1.4k above forecast · governance log updated.
Why now

The window is closing faster than most boards think

Market shift

The market is moving from AI experiments to running agents. and managed service leaders are leading the shift.

Cost of waiting

Every quarter without agents is a quarter your competitors compound speed, margin, and customer experience.

The business problem

What this is costing the business

Leads

Leads, quotes, and approvals stall between people and systems

Reporting is reactive. you see

Reporting is reactive. you see problems after they cost you

Capacity is capped by headcount

Capacity is capped by headcount, not by demand

What we build

Digital workers, wired into your operation

Job-card per agent
Agents

Specialist digital workers per job

End-to-end
Workflows

End-to-end automated workflows

Wired in
Systems

Connected to your existing tools

Human-in-the-loop
Approvals

Human-in-the-loop on sensitive actions

Board-grade
Dashboards

Live revenue, cost, speed, risk & visibility metrics

The business case

Make more. Move faster. Stay in control.

Revenue
Revenue gained
More leads followed up, more quotes sent, more bookings completed.
Cost
Cost reduced
Overtime and weekend cover replaced by 24/7 digital capacity.
Speed
Speed improved
First response in seconds, not hours. across every channel.
Risk
Risk reduced
Consistent process across teams, regions, and shifts.
Visibility
Visibility improved
One live dashboard for pipeline, finance, operations, and risk.
The gap

Close the gap from manual to autonomous

1
Run by an agent with approvals and a live dashboard.
Today: Manual, slow, hard to audit.
2
Owned, measured, and reported monthly.
Today: Hidden cost, no owner.
3
Scales with demand, 24/7.
Today: Capacity capped by headcount.
Cost of waiting

Every quarter you wait, the gap widens

Revenue
Discounting creeps in because the team is too stretched to negotiate.
Time
Senior people spending the day in inboxes instead of with customers.
Growth
Geographic and language expansion stalls because the team can't be in two places at once.

Revenue. Speed. Control.

Start with a 2-week Agentic Value Scan. We map your manual work, quantify the leaks, and put your first agent in production in four weeks.