Workflow

Order-to-Delivery

Order placed. Faster delivery. with agents, systems, and approvals wired into one flow.

OMSWMSTMS

End-to-end flow

How Order-to-Delivery actually runs

Three deployment patterns, two demo businesses. fully populated Trigger → Context → Controller → Agent → Action → Approval → Dashboard.

Variant

Agent-only

Fully autonomous order-to-delivery. agent runs end-to-end inside policy. Humans see the dashboard, not the work.

Demo business

Acme Manufacturing

Industrial / B2B · Mid-market industrial group, 1,800 staff, 6 plants.

Outcome

OTIF +9pts, customer-update lag <60s

Trigger → Context → Controller → Agent → Action → Approval → Dashboard

Trigger
Order placed arrives in oms at Acme Manufacturing.
Context
Controller pulls live context from OMS + WMS. customer record, history, entitlements, balances, and current SLA state.
Controller
Order Agent classifies the case, picks the right play from the policy library, and dispatches the work.
Agent
Specialist agents (Order Agent, Inventory Agent, Dispatch Agent) execute in parallel. extracting fields, calling APIs, drafting responses, and writing back to oms.
Action
Agent allocates stock, books the carrier, and keeps the customer updated through delivery.
Approval
Anything over the exception handling threshold pauses with a one-click approval card to the named human owner. everything else ships autonomously.
Dashboard
Operators at Acme Manufacturing watch a live board: volume, cycle time, exception rate, value captured, and per-agent confidence. drillable to the underlying ledger.

What's wired in

Specialist agents

Systems wired in

Human-in-the-loop approvals

Value captured

Outcome 1

Faster delivery

Outcome 2

Better customer comms

We map the trigger, wire the systems, ship the agents, and put the dashboard on your wall. in four weeks.