Workflow

Lead-to-Cash

New lead or inquiry. Faster response. with agents, systems, and approvals wired into one flow.

WebsiteCRMEmail
End-to-end flow

How Lead-to-Cash actually runs

Three deployment patterns, two demo businesses. fully populated Trigger → Context → Controller → Agent → Action → Approval → Dashboard.

Variant
Agent-only

Fully autonomous lead-to-cash. agent runs end-to-end inside policy. Humans see the dashboard, not the work.

Demo business
Northwind SaaS
B2B SaaS · Series B vertical SaaS, 400 customers, PLG + sales-led.
Outcome
First-touch under 2 min, +28% SQL conversion, 9-day cycle cut
TriggerNew lead or inquiry arrives in websi…ContextController pulls live context from W…ControllerLead Intake Agent classifies the cas…AgentSpecialist agents (Lead Intake Agent…ActionAgent replies to the lead, books the…ApprovalSkipped (in policy)DashboardOperators at Northwind SaaS watch a …
Trigger → Context → Controller → Agent → Action → Approval → Dashboard
  • Trigger

    New lead or inquiry arrives in website at Northwind SaaS.

  • Context

    Controller pulls live context from Website + CRM. customer record, history, entitlements, balances, and current SLA state.

  • Controller

    Lead Intake Agent classifies the case, picks the right play from the policy library, and dispatches the work.

  • Agent

    Specialist agents (Lead Intake Agent, Qualification Agent, Sales Follow-Up Agent) execute in parallel. extracting fields, calling APIs, drafting responses, and writing back to website.

  • Action

    Agent replies to the lead, books the meeting, drafts the proposal, and creates the invoice.

  • Approval

    Anything over the pricing threshold pauses with a one-click approval card to the named human owner. everything else ships autonomously.

  • Dashboard

    Operators at Northwind SaaS watch a live board: volume, cycle time, exception rate, value captured, and per-agent confidence. drillable to the underlying ledger.

What's wired in

Systems, agents & approvals

Specialist agents
  • Lead Intake Agent
  • Qualification Agent
  • Sales Follow-Up Agent
  • Proposal Agent
  • Finance Agent
  • Onboarding Agent
Systems wired in
  • Website
  • CRM
  • Email
  • Calendar
  • Proposal tool
  • Accounting
Human-in-the-loop approvals
  • Pricing
  • Discounts
  • Contract terms
Value captured

What Lead-to-Cash returns to the business

Outcome 1
Faster response
Outcome 2
Better conversion
Outcome 3
Fewer dropped leads
Outcome 4
Faster invoicing

Run Lead-to-Cash as an agent, not as a backlog.

We map the trigger, wire the systems, ship the agents, and put the dashboard on your wall. in four weeks.