Workflow

Job-to-Completion

Job scheduled. Faster completion. with agents, systems, and approvals wired into one flow.

FSMAccounting
End-to-end flow

How Job-to-Completion actually runs

Three deployment patterns, two demo businesses. fully populated Trigger → Context → Controller → Agent → Action → Approval → Dashboard.

Variant
Agent-only

Fully autonomous job-to-completion. agent runs end-to-end inside policy. Humans see the dashboard, not the work.

Demo business
Cobalt Energy
Energy · Renewables developer, 2.1GW pipeline.
Outcome
First-time fix +19%, invoice lag 6d → same-day
TriggerJob scheduled arrives in fsm at Coba…ContextController pulls live context from F…ControllerScheduling Agent classifies the case…AgentSpecialist agents (Scheduling Agent,…ActionAgent schedules the tech, updates th…ApprovalSkipped (in policy)DashboardOperators at Cobalt Energy watch a l…
Trigger → Context → Controller → Agent → Action → Approval → Dashboard
  • Trigger

    Job scheduled arrives in fsm at Cobalt Energy.

  • Context

    Controller pulls live context from FSM + Accounting. customer record, history, entitlements, balances, and current SLA state.

  • Controller

    Scheduling Agent classifies the case, picks the right play from the policy library, and dispatches the work.

  • Agent

    Specialist agents (Scheduling Agent, Field Update Agent, Invoice Agent) execute in parallel. extracting fields, calling APIs, drafting responses, and writing back to fsm.

  • Action

    Agent schedules the tech, updates the customer, captures completion, and triggers the invoice.

  • Approval

    Anything over the quote change threshold pauses with a one-click approval card to the named human owner. everything else ships autonomously.

  • Dashboard

    Operators at Cobalt Energy watch a live board: volume, cycle time, exception rate, value captured, and per-agent confidence. drillable to the underlying ledger.

What's wired in

Systems, agents & approvals

Specialist agents
  • Scheduling Agent
  • Field Update Agent
  • Invoice Agent
Systems wired in
  • FSM
  • Accounting
Human-in-the-loop approvals
  • Quote change
  • Safety
Value captured

What Job-to-Completion returns to the business

Outcome 1
Faster completion
Outcome 2
Faster invoicing

Run Job-to-Completion as an agent, not as a backlog.

We map the trigger, wire the systems, ship the agents, and put the dashboard on your wall. in four weeks.