Massy Group · Trinidad & Tobago
The agentic-ops playbook for Massy Stores
Regional supermarket, supercentre, pharmacy and home-store network across five Caribbean markets.
The leakage
Where value is leaving today
Multi-country store ops generate enormous volumes of shrink, out-of-stocks, promo execution drift and supplier-claim leakage. Most of it never reaches head office in time to act. An agentic ops layer catches it daily, not monthly.
Scale anchor: Multi-country grocery operator. Public segment revenue in the hundreds of millions USD.
The deployment
Three agentic workflows we would deploy
Daily shrink & out-of-stock agent
Per-store daily anomaly digest, auto-routed to category managers.
Promo execution audit agent
Validates planogram + price compliance from POS feeds, opens fix tickets.
Supplier claim recovery agent
Reconciles deliveries vs invoices, drafts claim packs for AP.
The economics
Package, integrations & annual value
Estimated annual value
USD 4M-9M / year recovered shrink, claims and promo lift (conservative on a multi-country grocer).
Model your own ROI →Likely integrations
- · POS / ERP
- · Supplier portals
- · WMS
- · Power BI / Tableau
- · Microsoft 365
The scorecard
KPIs we would move
- Shrink %
- OOS rate
- Claim recovery $
- Promo compliance %
Next step
Book a 30-minute Value Scan for Massy Stores
We'll walk the leakage above against your real numbers and produce a board-ready value case in 10 business days.