Massy Group · Trinidad & Tobago
The agentic-ops playbook for Massy Machinery (Caterpillar)
Regional Caterpillar dealer covering heavy industrial equipment.
The leakage
Where value is leaving today
High-ticket B2B sales with 9-18 month cycles. Lost momentum between meetings kills deals. Agentic ops keep every account warm and surface idle assets that need scheduled service.
The deployment
Three agentic workflows we would deploy
Enterprise account-orchestration agent
Logs every touch, drafts next step, flags stalled accounts.
Connected-machine telemetry agent
Watches Cat VisionLink data, opens proactive service tickets.
Parts-quote-to-PO agent
Reads RFQs, prices in ERP, sends formal quote.
The economics
Package, integrations & annual value
Estimated annual value
USD 1.5M-4M / year recovered deal slippage + service revenue.
Model your own ROI →Likely integrations
- · Cat dealer systems
- · VisionLink
- · ERP
- · Salesforce
The scorecard
KPIs we would move
- Pipeline coverage
- Service attach
- Quote turnaround
Next step
Book a 30-minute Value Scan for Massy Machinery (Caterpillar)
We'll walk the leakage above against your real numbers and produce a board-ready value case in 10 business days.