Independent (Trinidad) · Trinidad & Tobago
The agentic-ops playbook for Hand-Arnold

Large independent distributor of pharmaceuticals and consumer goods.
The leakage
Where value is leaving today
Pharma + FMCG distribution = invoice automation, claims and pharmacy-customer service. All three are textbook agentic ops wins.
The deployment
Three agentic workflows we would deploy
Invoice clearing agent
Matches PO-GRN-invoice automatically.
Pharmacy-customer concierge
WhatsApp orders + stock status.
Claims & returns agent
Routes, validates and resolves.
The economics
Package, integrations & annual value
Likely integrations
- · ERP
- · WMS
The scorecard
KPIs we would move
- Invoice match %
- Service hours
- Claim cycle time
Next step
Book a 30-minute Value Scan for Hand-Arnold
We'll walk the leakage above against your real numbers and produce a board-ready value case in 10 business days.