Independent (Trinidad) · Trinidad & Tobago

The agentic-ops playbook for Hand-Arnold

Large independent distributor of pharmaceuticals and consumer goods.

The leakage

Where value is leaving today

Pharma + FMCG distribution = invoice automation, claims and pharmacy-customer service. All three are textbook agentic ops wins.

The deployment

Three agentic workflows we would deploy

Invoice clearing agent

Matches PO-GRN-invoice automatically.

Pharmacy-customer concierge

WhatsApp orders + stock status.

Claims & returns agent

Routes, validates and resolves.

The economics

Package, integrations & annual value

Recommended package
Agentic Department
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Estimated annual value
USD 600K-1.4M / year.
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Likely integrations
  • · ERP
  • · WMS
  • · WhatsApp
The scorecard

KPIs we would move

  • Invoice match %
  • Service hours
  • Claim cycle time
Next step

Book a 30-minute Value Scan for Hand-Arnold

We'll walk the leakage above against your real numbers and produce a board-ready value case in 10 business days.