ANSA McAL · Trinidad & Tobago
The agentic-ops playbook for TATIL (general insurance)

Trinidad and Tobago Insurance Limited — property, motor, casualty.
The leakage
Where value is leaving today
Claims FNOL, document collection and first-line customer service are the highest-leverage automations in insurance.
The deployment
Three agentic workflows we would deploy
FNOL & triage agent
Claims captured from WhatsApp/web, classified, routed.
Document-collection agent
Chases police reports, photos, estimates.
Renewal-quote agent
Drafts personalised renewal quotes.
The economics
Package, integrations & annual value
Likely integrations
- · Policy admin
- · Claims platform
The scorecard
KPIs we would move
- FNOL-to-claim time
- Doc completeness
- Renewal retention
Next step
Book a 30-minute Value Scan for TATIL (general insurance)
We'll walk the leakage above against your real numbers and produce a board-ready value case in 10 business days.